Claim submission
Charge entry, eligibility checks, claim scrubbing against payer edits, and electronic submission the same week the visit happens — then status tracking until each claim pays or comes back.
ClaimCarePro is a medical billing company in Florida — based in Clearwater and serving practices statewide with claims submission, A/R follow-up, denial management, payer credentialing and PIP billing for 6% of collections.
Florida billing has its own rulebook: First Coast for Medicare, Florida Blue, several Medicaid managed care plans, no-fault PIP under §627.736 and a prompt-pay statute most practices never use. We run medical billing services built around those rules, with 30+ years combined experience and a published price.
Last updated . Reviewed by Jacob Greenberg, founder, ClaimCarePro.
A medical billing company turns the visit your provider documented into money in your bank account. In practice that means six jobs, done every week without gaps: checking eligibility and authorizations before the visit, coding the encounter from the note, submitting a claim the payer's edits will accept, following that claim until it pays, posting the payment and spotting underpayments, and working every denial until it is paid or proven unpayable.
A Florida billing company does all of that against Florida's payer mix. A Clearwater chiropractor may bill Florida Blue, a Medicare Advantage plan, an SMMC Medicaid plan and three auto insurers before lunch, and each one has different filing limits, portals, prior-authorization lists and appeal paths. The work is the same everywhere; the rules it runs on are local.
A billing company cannot fix a note that does not support the code billed, and it should not try. When documentation is the problem, a good biller tells you which notes, which codes and what the payer wants to see, then bills what the record supports. It also cannot bill under a provider who is not enrolled with the payer — which is why enrollment and credentialing sit inside our service rather than beside it.
Independent physician practices, therapy and chiropractic clinics, behavioral health groups and specialty practices that have outgrown one in-house biller, lost one, or watched A/R over 90 days climb. The test is simple: if claims are going out late, denials are sitting unworked, or nobody can tell you your collections by payer last month, the billing function is under-resourced.
One team, one fee, the whole revenue cycle. Each service has its own page with the detail.
Charge entry, eligibility checks, claim scrubbing against payer edits, and electronic submission the same week the visit happens — then status tracking until each claim pays or comes back.
CPT, ICD-10-CM and HCPCS coding reviewed against the note, with modifier logic (25, 59, X-modifiers, GP/GO/GN, AT) checked before the claim leaves.
Every denial read, categorized by CARC/RARC code, corrected or appealed, and traced back to the front-desk, coding or enrollment step that caused it.
Aged claims worked oldest-and-largest first, with Florida prompt-pay timelines in hand when a fully insured carrier sits on a clean claim.
Clear statements, payment plans and balance follow-up after insurance has paid its share, so patient responsibility is not left on the books.
The whole loop — registration data, authorizations, charge capture, posting, reporting — run as one process instead of five hand-offs.
Payer enrollment, CAQH setup and attestation, re-credentialing and follow-up until the effective date is in writing. Flat $250 per payer application.
Florida no-fault claims billed to §627.736 rules: the 14-day window, the $10,000 benefit ledger, the 35-day billing limit and pre-suit demand letters.
Florida's payer mix is unusual: a large Medicare population, heavy Medicare Advantage enrollment, a Medicaid program run largely through managed care plans, and a no-fault auto system that makes PIP a real revenue line for chiropractic, therapy, orthopedic and urgent care practices. Here is how each block works from the billing desk.
Original Medicare Part B claims for Florida providers go to First Coast Service Options, the Medicare Administrative Contractor for Jurisdiction N. First Coast publishes local coverage determinations (LCDs) that decide which diagnosis codes support a service, and it runs the enrollment side through PECOS. Two habits prevent most First Coast denials: checking the LCD before billing a covered-only-for-certain-diagnoses service, and keeping each provider's PECOS record — practice location, reassignment, specialty — matched to what the claim says. The federal filing limit is 12 months from the date of service.
A patient who shows a red-white-and-blue Medicare card at check-in may actually be enrolled in a Medicare Advantage plan from Humana, Florida Blue, UnitedHealthcare, Aetna or another carrier. Billing Original Medicare for an Advantage member is one of the most common and most avoidable denials in Florida. We verify the plan on every visit, follow that plan's authorization list, and bill the plan — not First Coast.
Florida Blue, the state's Blue Cross and Blue Shield plan, sells commercial group, individual (ACA exchange) and Medicare Advantage products, and the network, authorization rules and fee schedule can differ by product. Florida Blue routes provider transactions — eligibility, claim status, authorizations — through Availity. Our habit is to verify the exact product on the card, not just "Blue," before the visit, and to check authorization requirements for imaging, therapy and procedures before the claim exists.
Most Florida Medicaid members are enrolled in the Statewide Medicaid Managed Care (SMMC) program, administered by the Agency for Health Care Administration (AHCA). That means you bill the member's plan — for example Sunshine Health, Humana Healthy Horizons in Florida, Simply Healthcare or Molina Healthcare of Florida — not Medicaid directly. Each plan keeps its own provider manual, authorization list, claim address or payer ID, and filing limit. Two Florida-specific traps:
UnitedHealthcare, Aetna, Cigna and Humana commercial plans are common across the state. Before using Florida's prompt-pay statute on a slow claim, we check whether the plan is fully insured (regulated by Florida insurance law) or a self-funded employer plan, which generally falls under federal ERISA rules instead. The member card and the claim response usually tell you which; we keep track so appeals cite the right authority.
These are the deadlines a Florida billing office lives by. Each row cites the federal regulation or Florida statute it comes from. Medicare Advantage, SMMC plans and many commercial contracts set their own limits in the provider agreement — those win for that plan, so check your contract rather than assuming a number.
| Payer / situation | Deadline | Source |
|---|---|---|
| Original Medicare (First Coast Service Options, Jurisdiction N) | 12 months from the date of service | 42 CFR §424.44 |
| Florida Medicaid fee-for-service | 12 months from the date of service | 42 CFR §447.45; AHCA Provider General Handbook |
| Fully insured commercial plans regulated in Florida | Submit within 6 months of the outpatient date of service (or inpatient discharge) | Fla. Stat. §627.6131(3)(b) |
| Same carriers — electronic claim response | Pay, deny or contest within 20 days; pay or deny within 90 days; unpaid at 120 days becomes an uncontestable obligation | Fla. Stat. §627.6131(4) |
| Same carriers — paper claim response | Pay, deny or contest within 40 days; pay or deny within 120 days; uncontestable at 140 days | Fla. Stat. §627.6131(5) |
| Overdue commercial payments | 12% simple interest per year | Fla. Stat. §627.6131(7) |
| Florida PIP (auto no-fault) | Bill only services rendered within the prior 35 days; benefits overdue 30 days after written notice of the loss | Fla. Stat. §627.736 |
Florida's prompt-pay law, §627.6131, gives a provider leverage most practices leave unused. When a fully insured carrier has held a clean electronic claim past 20 days without paying, denying or asking for information, the claim is out of compliance — and a payment that finally arrives late is owed simple interest at 12% a year. Health maintenance organizations have a parallel statute, §641.3155. We track the receipt date of every claim so that a follow-up call can name the statute and the day count instead of asking politely for a status.
The same statute runs the other way: the 6-month submission window in §627.6131(3)(b) means a claim sitting unbilled in a work queue can lose its protection entirely. That is why we submit within days of the visit, not at month-end. This is billing practice, not legal advice; for disputes that need counsel, talk to a Florida health care attorney.
Florida is a no-fault state: after a car accident, the injured person's own Personal Injury Protection coverage pays first, regardless of who caused the crash. For chiropractic, physical therapy, orthopedic and urgent care practices, PIP claims follow a different rulebook from health insurance, written into Florida Statute §627.736. The parts that drive billing:
Because the $10,000 benefit is shared across every provider treating the same patient, we keep a running benefit ledger per patient and update it as explanation-of-benefits forms post. When PIP exhausts, coordination moves to MedPay, then health insurance, then any letter of protection — in that order. Our Florida PIP billing page walks through that waterfall in detail.
Six steps, in this order, for every new practice.
We review a sample of your recent claims, your A/R aging and your denial mix, and tell you in plain numbers where money is stuck — before you sign anything.
We sign the Business Associate Agreement, then take user access to your practice management system and clearinghouse. No PHI moves before the BAA.
We confirm every provider is enrolled, linked to the right group NPI and TIN, and current in CAQH with each payer — the silent cause of many Florida denials.
Charges are coded, scrubbed against payer edits and submitted electronically, with authorizations and PIP benefit balances checked first.
ERAs are posted, underpayments flagged, and every denial worked to resolution with its root cause fixed at the source.
You see collections, A/R by age bucket and denial categories every month — and the 6% fee is calculated from the deposits on that report.
Our clean-claim result is ~95% first-pass clean claim on established accounts — claims accepted by the payer on first submission, after the onboarding period. New accounts start lower while we correct registration data, enrollment links and coding patterns inherited from the previous setup. We publish no other performance figure, and we would rather show you your own numbers in the free audit than quote a statistic about someone else's practice.
ClaimCarePro charges 6% of collections with a $1,000 monthly minimum. Month-to-month, no setup fee, no long-term contract. The fee is calculated on money actually deposited for you — never on billed charges — so if a claim does not pay, we are not paid for it. Full details are on our pricing page.
$1,200 / month
$3,600 / month
The $1,000 minimum equals 6% of about $16,667 in monthly collections ($1,000 ÷ 0.06). Above that, you pay exactly 6%. Below it, you pay $1,000: a practice collecting $12,000 in a month would pay $1,000, an effective 8.3%. If your collections sit well under $16,667 most months, run that arithmetic before you hire anyone, including us.
Convert every quote to dollars at your real collections. A lower percentage applied to billed charges can cost more than 6% of collections, because Florida payers — Medicaid plans and PIP carriers especially — often pay well below charges. Ask each company for its fee on last month's actual deposits, its minimum, its setup fee and its exit terms, and put the four numbers side by side.
Every billing company says it reduces denials and gets you paid faster. These eight questions separate the answers you can hold someone to from the ones you cannot. Ask them of every company you talk to — including us. Our own answers are in the right-hand column where we have them.
| Question to ask | Why it matters in Florida | What a good answer looks like |
|---|---|---|
| Is the fee a share of collections, of billed charges, or per claim? | A percentage of billed charges pays the biller whether or not you get paid. Florida PIP and Medicare Advantage claims often pay well below charges, so the base matters. | A percentage of money actually deposited, stated in writing. Ours: 6% of collections, never of billed charges. |
| What is the monthly minimum, setup fee and term? | A minimum sets your real price when volume dips — after a hurricane week, a provider leave or a slow summer. | A published minimum, no setup fee, and a term you can exit. Ours: $1,000/month minimum, no setup fee, month-to-month. |
| Who works denials, and do they fix the cause? | An appeal recovers one claim; fixing the registration, coding or enrollment error stops the next hundred. | Every denial worked to resolution, with the root cause reported back to you. That is how we run it. |
| How do they report clean-claim performance — and on which accounts? | A first-pass number means little without its definition. New accounts start lower while registration and coding habits get fixed. | A defined metric with its scope stated. Ours: ~95% first-pass clean claim on established accounts. |
| Can they bill Florida PIP to §627.736 and the SMMC plans by plan? | Auto-injury and Medicaid managed care each run on Florida-specific rules a national template misses. | Named workflows for PIP (14-day rule, benefit ledger, demand letters) and plan-by-plan Medicaid handling. |
| Is credentialing included, priced separately, or not offered? | A biller who cannot fix an enrollment problem will keep re-submitting claims that deny for it. | A published per-application price and follow-up to a written effective date. Ours: $250 per payer application. |
| Will they sign a BAA before any data moves? | HIPAA requires a Business Associate Agreement before a billing company handles PHI for you. | Yes, signed before access is granted. We sign one with every practice. |
| What happens to your data and open A/R when you leave? | Termination fees, fee tails on post-exit payments and slow data exports are where billing contracts get expensive. | A plain exit clause: notice period, who works open claims, and a full data export with no hostage fee. |
We fit independent Florida practices and groups that want one team to own the full cycle — coding, claims, denials, A/R, credentialing and PIP — at a published percentage. We are a service, not software: if you want a billing tool for your own staff to run, a software vendor is the better match. And if your monthly collections sit well under about $16,667, the $1,000 minimum makes our effective rate higher than 6%; the free audit will show whether that still pays for itself in your case.
Most practices that call us already have a biller. The risk in switching is not the new company — it is the claims in the middle: submitted but unpaid, denied but unworked, or never billed at all. A clean switch is a plan for those claims, written down before notice is given.
The free audit covers steps 1 and 2 with you, so you know what is outstanding before anyone is told anything.
Each specialty has its own codes, modifiers and payer habits. Start with yours, or see all specialties.
Don't see your specialty? — we bill for all medical specialties.
ClaimCarePro is based in Clearwater, FL — (727) 580-8186 — and serves practices statewide. These city pages cover each local market:
Serving Clearwater, Tampa, St. Petersburg, Largo, Dunedin, Safety Harbor, and surrounding Tampa Bay areas by traveling to your location.
Serving Tampa, Clearwater, St. Petersburg, Brandon, Riverview, Wesley Chapel, and surrounding Tampa Bay areas by traveling to your location.
Serving Sarasota, Bradenton, Venice, North Port, Englewood, and surrounding Sarasota County areas by traveling to your location.
Serving St. Petersburg, Clearwater, Tampa, Largo, Pinellas Park, Gulfport, and surrounding Pinellas County areas by traveling to your location.
Serving Orlando, Kissimmee, Winter Park, Altamonte Springs, Lake Mary, and surrounding Central Florida areas by traveling to your location.
Serving Fort Lauderdale, Miami, Hollywood, Pompano Beach, Deerfield Beach, and surrounding South Florida areas by traveling to your location.
Serving Miami, Miami Beach, Coral Gables, Doral, Hialeah, and surrounding Greater Miami areas by traveling to your location.
Serving Jacksonville, Jacksonville Beach, Ponte Vedra Beach, Orange Park, St. Augustine, and surrounding Northeast Florida areas by traveling to your location.
Practice somewhere else in Florida? — we serve practices across Florida.
The free billing audit reviews your recent claims, A/R aging and denials, and shows you in dollars what is outstanding — before you sign anything.