Enterprise-Grade Security for Patient Data
Protecting patient information isn't just a checkbox—it's foundational to everything we build. Learn how ClaimCarePro Platform keeps your data safe.
HIPAA Compliant
Full compliance with Health Insurance Portability and Accountability Act requirements.
Comprehensive Security Controls
Multiple layers of protection ensure your patient data remains secure at all times.
End-to-End Encryption
All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Your patient data is protected at every step.
Role-Based Access Control
Granular permissions ensure staff only access the patient information they need. Configurable by role, location, and department.
Comprehensive Audit Logs
Every access, modification, and export is logged with timestamps and user identification. Full audit trail for compliance reviews.
Multi-Factor Authentication
Require MFA for all users to prevent unauthorized access. Supports authenticator apps, SMS, and hardware keys.
Automatic Session Timeout
Configurable session timeouts automatically log out inactive users, protecting unattended workstations.
Secure Data Centers
Hosted on AWS with enterprise-grade physical security and geographic redundancy across multiple availability zones for high availability and disaster recovery.
Business Associate Agreement
We provide a signed Business Associate Agreement (BAA) to all customers, ensuring your practice meets HIPAA requirements for working with third-party vendors.
- Standard BAA included with all plans
- Clear definition of responsibilities
- Breach notification procedures
- Data handling requirements
- Subcontractor requirements
Data Processing
We process PHI only as instructed by your practice and in accordance with our BAA.
Data Storage
All data stored in HIPAA-compliant AWS data centers in the United States, encrypted at rest and in transit.
Data Deletion
Upon contract termination, we provide data export and secure deletion per HIPAA requirements.
Security FAQ
Where is my data stored?
All data is stored in AWS data centers located in the United States. We use multiple availability zones for redundancy and disaster recovery.
Who can access my patient data?
Only your authorized staff can access your patient data. Our support team can only access your system with your explicit permission and all access is logged.
How do you handle data breaches?
We have comprehensive incident response procedures. In the unlikely event of a breach, we notify affected customers within 24 hours as required by HIPAA.
Can I export my data?
Yes, you can export all your data at any time in standard formats. We support C-CDA for clinical data and provide complete data exports upon request.
Do you conduct security audits?
We conduct regular internal security reviews, penetration testing, and vulnerability assessments, and we sign a Business Associate Agreement with every customer before any PHI is shared.
Have Security Questions?
Our security team is happy to discuss our compliance posture and answer your questions.