Credentialing & Enrollment

TRICARE Credentialing: How to Become a TRICARE Provider in the East or West Region

Certification versus the network, Humana Military versus TriWest, the steps in order, and the timelines the contractors actually publish.

TRICARE credentialing is a two-step process run by your regional contractor: first certification, which makes a provider “TRICARE-authorized” and able to file claims, then, for providers who want to join the network, credentialing and a signed contract. In the East Region, which includes Florida, the contractor is Humana Military; in the West Region it is TriWest Healthcare Alliance.

Most of what is written about TRICARE credentialing blurs those two steps, and the difference decides which patients you can see and how you are paid. This page covers both regions, what each contractor publishes, and what holds applications up.

Updated 2026-10-23. Reviewed by Jacob Greenberg, ClaimCarePro.

TRICARE-authorized vs network provider

Every TRICARE provider is authorized. Only some are in network.

Non-network TRICARE-authorized provider compared with TRICARE network provider
Non-network (TRICARE-authorized)Network provider
What it takesCertification application to the regional contractorCertification, then credentialing and a signed contract with the contractor
TRICARE’s name for it“TRICARE-authorized” non-network providerNetwork provider
PaymentTRICARE allowable charge; may participate claim by claimNegotiated rate in the contract
Who you can seeTRICARE Select, Reserve Select, TRICARE For Life; Prime only with an authorization or point-of-serviceAll plans, including TRICARE Prime and Prime Remote
Can bill beneficiaries above allowable?If non-participating on that claim, TriWest caps it at 115% of allowableNo
Listed in a directoryTriWest lists non-network providers with a claim in the past 14 monthsYes, network directory

The Defense Health Agency says every TRICARE provider “must be authorized/certified under TRICARE Regulation” and have that status verified by the regional contractor (DHA). Humana Military's own page says providers “must be TRICARE-certified in order to file claims and receive payment” (Humana Military); on this page we say “authorized” for the same status. Non-network providers may also choose to participate claim by claim, accepting the TRICARE allowable charge as payment in full on the claims where they do.

How to get credentialed with TRICARE, step by step

  1. Confirm your region by ZIP code on tricare.mil/East. The region follows the practice location, not the provider's home.
  2. Check eligibility for your provider type. TRICARE pays only the provider types its policy lists. Physicians, nurse practitioners, physician assistants, psychologists, social workers, counselors, therapists and behavior analysts each have their own application; chiropractors do not, because TRICARE does not cover chiropractic care.
  3. Have the basics ready: individual and group NPI, tax ID and W-9, the state license for every state you will see patients in, and practice locations exactly as they appear on the license and NPPES. Our NPI Type 1 vs Type 2 page covers which number goes where.
  4. Submit the certification application for the provider type to your contractor, with all attachments. Humana Military collects clinic or group information inside each practitioner's application, and one application can list locations in several states.
  5. Track it in Humana Military's certification status tracker or with TriWest, and keep the certification letter. At this point the provider is TRICARE-authorized, non-network, and can file claims.
  6. If you want the network, submit the network request: Humana Military's join-the-network form in the East or TriWest's provider contract request form in the West. TriWest's form asks for your CAQH number, so the CAQH profile should be complete and attested first (CAQH explained).
  7. Complete credentialing and sign the contract. The contractor verifies education, board status, license, background and malpractice history, then sends a contract. Network status starts with the contract, not with certification.
  8. Keep it current: recertify after a move to a new state or two years without TRICARE claims, and expect network re-credentialing every three years in the West.

TRICARE East vs TRICARE West: which contractor handles your state

Two regions, two contractors, two sets of forms. Florida is East.

TRICARE East (Humana Military) compared with TRICARE West (TriWest)
East: Humana MilitaryWest: TriWest Healthcare Alliance
StatesFlorida and the rest of the East Region (ZIP lookup on tricare.mil/East)West Region, including AR, IL, LA, OK, TX and WI since January 1, 2025
Phone1-800-444-54451-888-874-9378 (1-888-TRIWEST)
CertificationOnline application by provider type through the Humana Military infocenter; telemedicine-only applications by fax or mailApplication packet + roster template to provcerts@triwest.com; non-network applications per the form’s instructions
Status checkCertification status tracker; letters under Correspondence in provider self-serviceThrough TriWest provider contacts
Network requestJoin-the-network interest form (behavioral health only as of 10/23/2026)Provider contract request form at joinournetwork.triwest.com
CredentialingDocuments sent to your TRICARE Community Liaison by secure message in provider self-serviceURAC standards; CAQH ID on the roster, or the TriWest individual credentialing application to credentialing@triwest.com

The map changed on January 1, 2025, when Arkansas, Illinois, Louisiana, Oklahoma, Texas and Wisconsin moved from the East Region to the West and from Humana Military to TriWest (health.mil). A small number of ZIP codes near those borders were carved out, which is why the ZIP lookup, not the state name, is the answer. Florida was not part of the change. If your practice sees patients in both regions, the provider needs certification from each contractor that covers a location.

How to get credentialed with TRICARE East (Humana Military)

In the East you get credentialed with TRICARE by certifying each provider through Humana Military first, then asking to join its network if your specialty is one it is taking. Humana Military's certification applications page lists a separate application for each provider type (physician MD and DO, nurse practitioner, physician assistant, physical and occupational therapist, speech pathologist, psychologist, social worker, mental health counselor, behavior analyst and more), plus applications for facilities. Most are submitted online; the telemedicine-only application goes by fax or mail. A copy of the license is always required.

The network is not open to everyone right now. When we read Humana Military's join-the-network form on October 23, 2026, it said Humana Military “is currently not accepting requests to join the medical, surgical or ancillary network,” and asked that only autism, psychiatry, mental health and substance abuse providers complete it, one entry per tax ID. For a Florida medical practice today, that makes non-network TRICARE-authorized status the working route: you can treat TRICARE Select, Reserve Select and TRICARE For Life patients and be paid at the TRICARE allowable charge. Contractors reopen networks by need, so check the form again before you decide.

For a practice already in network, adding a new provider runs through provider self-service, and Humana Military's FAQ says credentialing documents go to the TRICARE Community Liaison for your area by secure message from provider self-service.

TRICARE West provider enrollment (TriWest)

TriWest certifies providers under 32 CFR 199.6 and the TRICARE Policy Manual, Chapter 11. Its certification and credentialing page asks for a complete packet, application, required documents and roster template, sent to provcerts@triwest.com; providers who will not sign a network agreement use the TRICARE Non-Network Provider Application instead. For the network, start with TriWest's provider contract request form, which asks for tax ID, NPI, CAQH number, specialty and the states and counties you serve.

TriWest credentials to URAC standards. Individual providers on CAQH put their CAQH ID on the roster and keep the profile current; providers not on CAQH complete the TriWest Individual Provider Credentialing Application and send it to credentialing@triwest.com. Its provider handbook says network status requires both a signed contract and credentialing approval, and that network providers are re-credentialed every three years.

How long does it take to get credentialed with TRICARE?

The only published figures cover certification, not network credentialing. Humana Military says paper certification applications take “approximately 90 days” and that if more than 90 days have passed you should check provider self-service, then contact your TRICARE Community Liaison (Humana Military certification FAQ, June 2026). Online applications can be followed in its certification status tracker. TriWest says a complete behavior technician application is processed within 10 days.

Neither contractor publishes how long network credentialing and contracting take after that, and we do not quote the 60-to-120-day figures you will see on vendor sites, because no contractor stands behind them. What reliably adds time is a file that comes back with a question: a missing attachment, a mismatched address, an expired document. How payer timelines compare more broadly is in our Florida credentialing timelines guide.

Is TRICARE certification the same as credentialing?

No. Humana Military's FAQ puts it directly: credentialing “is only required for network providers who are contracted with Humana Military,” while certification is required for every provider who bills TRICARE, in each state where they practice. A provider who completes certification becomes TRICARE-authorized non-network; a network provider has gone one step further. The general version of that distinction, credentialing versus enrollment versus contracting, is on what provider credentialing is.

The difference matters most for TRICARE Prime. Humana Military says a non-network authorized provider can treat TRICARE Select, Reserve Select and TRICARE For Life beneficiaries, but Prime and Prime Remote patients need a network provider, an authorization, or the point-of-service option, which costs the patient more.

TRICARE behavioral health credentialing

Behavioral health is where the East network is open: Humana Military's network form currently takes autism, psychiatry, mental health and substance abuse providers. Three rules from its certification FAQ catch behavioral health practices:

  • Marriage and family therapists, Autism Corporate Service Providers and most institutions must sign a participation agreement, network or not, and accept the TRICARE allowable charge as payment in full.
  • Every ABA clinic is an Autism Corporate Service Provider and files one ACSP application per tax ID, not one per location.
  • Behavior analysts, assistant behavior analysts and behavior technicians each have their own certification application. In the West, TriWest processes a complete behavior technician application within 10 days.

Telehealth-only practices use Humana Military's separate telemedicine-only application, which is faxed or mailed rather than submitted online.

Who cannot become a TRICARE provider

Chiropractors: TRICARE's own page says “TRICARE doesn't cover chiropractic care” (tricare.mil). Active duty members get it only through the Chiropractic Health Care Program at military hospitals and clinics, so a private chiropractic office has no TRICARE application to file. Physical and occupational therapy assistants do not certify either; Humana Military says only their supervising therapists are eligible for payment. If a specialty is not listed, Humana Military points to the TRICARE Policy Manual, Chapter 11, Section 1.1, or your TRICARE Community Liaison.

Why TRICARE applications stall

In our casework, credentialing stalls most often on bad data from the providers, not on the payer.

Common reasons TRICARE certification and credentialing are delayed
CauseWhat it looks like
Missing attachmentsHumana Military says failure to include required attachments delays approval. A copy of the license is always required.
Wrong region or wrong doorA Florida practice sends a West application, or files a network request before certification is finished.
A network request the contractor is not takingIn the East, medical, surgical and ancillary requests are closed on Humana Military’s form; filing one anyway waits on nothing.
Self-service not linked to the TINWithout a TIN-linked provider self-service account you cannot send the secure message Humana uses for follow-up and credentialing documents.
Address and NPI mismatchesThe practice location, suite, group NPI or tax ID reads differently on the application, the W-9, CAQH and the state license record.
Expired or old documentsA renewed license or malpractice certificate never replaced the old copy, so verification finds an expired one.
Certification lapsed quietlyNo TRICARE claims for two years, or a move to a new state, and the provider now needs recertification.

Every one of these becomes a letter or a call and a file that waits. The fix is a side-by-side check of the application against the license record, NPPES, the W-9 and CAQH before anything is sent. Our credentialing intake list is that document set, in the order an application asks for it.

Having ClaimCarePro handle TRICARE

We file the certification applications, the network request where the contractor is taking your specialty, and the credentialing packet, then follow up every week and log the representative, date and reference number of each contact. Prices are flat and published: $250 per payer application, per provider; CAQH setup $250; re-credentialing $250; maintenance $99 per provider per year; and the new-practice bundle at $1,750 per provider ($1,400 for each additional provider on the same group and payers). The full list is on credentialing services; the other payers are on our payer credentialing guides, and the renewal cycles on recredentialing and maintenance.

TRICARE credentialing questions, answered

What is TRICARE credentialing?
TRICARE credentialing is the review a regional contractor runs before it contracts with a provider as a TRICARE network provider. It comes after certification, the step that makes a provider TRICARE-authorized and able to file claims at all. Humana Military runs both steps in the East Region and TriWest Healthcare Alliance runs them in the West.
How do I get credentialed with TRICARE?
Find your region by ZIP code on tricare.mil, submit the certification application for your provider type to that contractor (Humana Military in the East, TriWest in the West) with a copy of your license, and wait for the certification letter. To join the network, then submit the contractor’s network request, complete its credentialing and sign its contract.
How long does it take to get credentialed with TRICARE?
Humana Military says paper certification applications take approximately 90 days to process, and online applications can be tracked in its status portal. TriWest says a complete behavior technician application is processed within 10 days. Neither contractor publishes a timeline for network credentialing and contracting, which comes after certification.
How do I get credentialed with TRICARE East?
Submit the Humana Military certification application for your provider type, online where available, with your license attached. Once you are TRICARE-authorized, the network request form is the next step, but as of October 23, 2026 Humana Military’s form says it is not accepting medical, surgical or ancillary network requests and takes only autism, psychiatry, mental health and substance abuse providers.
Is Florida in TRICARE East or West?
Florida is in the TRICARE East Region, administered by Humana Military. The 2025 region change moved Arkansas, Illinois, Louisiana, Oklahoma, Texas and Wisconsin to the West Region under TriWest; Florida was not one of them. Confirm any specific location with the ZIP code lookup on tricare.mil/East.
Is TRICARE certification the same as credentialing?
No. Humana Military’s provider FAQ says credentialing is only required for network providers contracted with Humana Military, while certification is required of every provider who bills TRICARE. A non-network provider who has completed certification is "TRICARE-authorized" and can be paid; a network provider has also been credentialed and signed a contract.
Can a non-network TRICARE-authorized provider see TRICARE Prime patients?
Only in limited cases. Humana Military says a TRICARE-authorized non-network provider can treat TRICARE Select, Reserve Select and TRICARE For Life beneficiaries, but for TRICARE Prime or TRICARE Prime Remote the provider must be in network, or the beneficiary needs an authorization or must use the point-of-service option.
Does TRICARE certification expire?
It can. Humana Military requires recertification for providers who submit no TRICARE claims within two years, who start practicing in a new state, or whose certification requirements have expired. TriWest says its network providers are re-credentialed every three years.
Can chiropractors get credentialed with TRICARE?
No. TRICARE says it does not cover chiropractic care. Chiropractic care is available to active duty service members only through the Chiropractic Health Care Program at designated military hospitals and clinics, so there is no TRICARE certification or network application for a private chiropractic office.

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Updated 2026-10-23. Reviewed by Jacob Greenberg, ClaimCarePro.